we accept exchanges within 30 days of purchase
Returns
We want you to love your purchase. If for any reason you are not fully satisfied, please review our return policy below.
Non-refundable items:
Final sale items, swimsuits, underwear, and beauty products are not eligible for refunds.
For all other eligible items, we offer either:
Requests must be made within 14 days of purchase.
To qualify for a return, items must be:
-
Unworn and unused
-
In the same condition as received
-
Returned with all original tags, instructions, packaging, and protective materials
Hermust does not cover return shipping costs for online orders.
Exchanges
Swimsuits, underwear, and clothing items may be exchanged for a different size within 14 days of the shipping date, provided that:
-
All tags and protective stickers remain intact
-
The item shows no signs of wear, washing, or damage
Hermust reserves the right to refuse an exchange if the item does not meet these conditions.
To initiate an exchange, please email admin@hermust.com to receive further instructions.
Credit Notes
Credit notes are valid for one (1) year from the date of issuance.
They are applicable only on eligible purchases and cannot be redeemed for cash.
