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- No refund is admitted on the following products: final sales, swimsuits, underwear, beauty products, vintage items. For all other items, we will allow a full refund or the possibility to obtain a credit note within 14 days of the purchase.
- Your right to cancel or refund an order only applies to products that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings.
- We do not cover the shipping back to us in case of online order.
- Swimsuits, underwear or clothing may be exchanged for a new size within 14 days (all tags and protective stickers must be untouched). The Item must not show sign of wear. The representative is in the right to refuse an exchange if the item is showing signs of usage.
- You have 14 days from the shipping date to exchange your purchase. Please send us an email at firstname.lastname@example.org for the company's procedures.
- Credit notes are valid for a period of one year starting on the day it has been issued by the company (Credit notes applicable on eligible purchases only).